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If your Telgea eSIM is stuck on the "Activating" screen on your iOS device, there are a few steps you can follow to resolve the issue.

🔄 What Should I Do If the eSIM Is Stuck Activating on My iOS Device?

Trouble using mobile data on your phone? If resetting the network settings on your phone didn't help you can enter them manually.

iMessage may stop working after setting up an eSIM on iPhones running iOS 17.0.2 or similar versions.

If you're experiencing a PDP authentication failure, follow these quick steps to resolve the issue.

What do you do if the installation of the eSim failed?

If you are experiencing slow data speeds with Telgea, there are several troubleshooting steps you can take to diagnose and resolve the issue

If you're experiencing issues when uploading a CSV file for multiple number porting, follow these steps to resolve common problems.

Admins can reset and resend both Local and Data eSIMs

If you’ve accidentally terminated a mobile plan, contact Telgea Support as soon as possible.

If you're having trouble connecting to a mobile network while abroad using your primary eSIM (used for calls and texts), follow these steps.

For the smoothest experience, it’s best to install your eSIM while you're still in your home country. Here’s what you need to know:

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