Telgea's Voice/Text/Data plans typically include 5G connectivity where supported.
If you’re on a Swedish Telgea plan, please note that 5G is not yet available locally — we currently operate on 4G in Sweden, though we’re actively upgrading our infrastructure.
🔄 While Roaming with Travel/Data eSIMs
If you're roaming internationally using one of Telgea’s Travel or Home Zone Data eSIMs, 5G support depends on:
The country you're in, and
The local network you are connected to.
In most destinations, our roaming partners do support 5G, and your Telgea Travel eSIM will connect at 5G speeds when available.
However, some countries or networks may only offer 4G/LTE, depending on local infrastructure or roaming agreements.
If you're seeing slower-than-expected speeds while abroad, follow the steps below to verify your device settings.
✅ 5G Troubleshooting Steps
If your 5G-enabled plan is only connecting to 4G/LTE, try the following:
1. Ensure 5G is enabled on your phone
iPhone:
Go to Settings > Cellular > Cellular Data Options
(or Settings > Mobile Data > Mobile Data Options)
Make sure 5G Auto or 5G On is selected.Android:
Go to Settings > Connections > Mobile Networks > Network Mode
Select a mode that includes 5G (e.g., “5G/LTE/3G/2G”).
2. Toggle Airplane Mode
Turn Airplane Mode on for 10 seconds, then turn it off to reset your network connection.
3. Restart Your Device
A full reboot may be necessary to reconnect to the highest available network.
4. Reset Network Settings
If 5G still doesn’t connect:
iPhone:
Go to Settings > General > Transfer or Reset [Device] > Reset > Reset Network SettingsAndroid:
Go to Settings > System > (Advanced) > Reset options > Reset network settings
(Note: This will remove saved Wi-Fi passwords and Bluetooth pairings.)