Check Compatibility:
Ensure your Android smartphone supports eSIM. Most newer models, like those from Google Pixel, Samsung Galaxy, and some OnePlus devices, support eSIM functionality. Check models here.
Open QR code on another device and verify that you have a good internet connection on your phone using WiFi!
Install the eSIM
Navigate to "Settings" on your Android device.
Select "Network & Internet" or a similar option, depending on your device.
Look for the option that says "Mobile network", "Add Mobile Network" or "SIM cards" and then select "Add eSIM" or press the "+" icon.
Follow the process until your camera opens.
Use your phone’s camera to scan the QR code. This will automatically install the eSIM.
Set the eSIM as your primary line: go back to "SIM cards" or "Mobile Network" settings and set it as the default for data, calls, and SMS.
Restart Your Device**:
- Restart your phone to ensure the eSIM is properly activated and connected to the network.
eSIM FAQ
Q: How do I know if my phone supports eSIM?
A: Check your phone's specifications in the settings or here. Look under "Network" settings for an option to add a mobile plan or eSIM.
Q: What should I do if my phone doesn't scan the QR code?
A: Ensure that your camera is functioning properly and that there is adequate lighting and the lens is clean. If scanning fails, try entering the activation code manually.
Q: Can I switch between multiple eSIMs on my phone?
A: Yes, if your device supports it. You can store multiple eSIM profiles but may only be able to use one at a time, depending on your phone model.
Q: What happens if I reset my phone?
A: Resetting your phone may remove all eSIM profiles. You might need to re-install the eSIM by following the initial setup process again. Contact us in the chat if you encounter issues.
Q: How do I remove an eSIM from my phone?
A: Go to "Settings" > "Network & Internet" > "SIM cards" and select the eSIM you want to remove. Then, choose "Remove" or "Delete" eSIM.
Q: Can I use both a physical SIM and an eSIM at the same time?
A: Yes, most devices that support eSIM also allow you to use a physical SIM simultaneously, providing dual SIM functionality.