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🖱️ Data pool

Think of your datapool as a shared fuel tank for your team - you decide where it’s available and how much goes into it. Instead of allocating individual data bundles to each user, Telgea operates with a shared data pool.

Choose Your Zones 🌍

Start by selecting the zones where your team needs data coverage.
Telgea operates on three different zones:
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Home Zone
Business Zone
ROW (Rest of World) Zone

Only the zones you activate will allow usage — giving you full cost control from the start.


The countries included in the different zones are found in the app under "Regions".


Decide Your Data Volume 📶

Next, allocate how many GB each zone should have.

Each zone becomes its own shared pool, meaning:

  • All users draw from the same data bucket

  • Heavy and light users balance each other out

  • No individual data bundles are wasted
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Purchase in Bulk 💡

Data is purchased in bulk.

The larger the allocation, the lower the effective price per GB.


🔒 Zone Control

Zones that are not added to your datapool are automatically blocked.

This prevents unexpected roaming charges and ensures your team only consumes data where you’ve planned for it.


⏳ Validity

Data pools are valid for 12 months from the date of purchase.

Unused data expires after this period.


🚀 How to Request a Data Pool

To create or update a datapool:

  1. Log in to the Telgea Portal

  2. Go to the menu

  3. Select “Data Pool”

From there, you can schedule a call with our sales team who will help you further.
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⚡ Extend Your Data Pool

Running low? You can add more data yourself — no call needed.

Once a pool passes 80% usage, a ready-made extension offer appears on your Plans overview in the Telgea Portal:

- Roughly one month of data at your team's current usage, price shown upfront

- Active immediately — if the pool had run out, connectivity is restored within minutes

- Valid for 12 months from purchase, and your existing pool is always used up first

Admins are notified by email as a pool reaches 70%, 80%, 90% and 100% usage.

Prefer a larger data pool at a better price per GB? You can schedule a call with our sales team directly from the same flow.


🔄 Renew Automatically

Rather not watch the pool at all? Turn on automatic renewal in Billing → Pricing. When only 5% of a pool is left, or when it reaches its end date, we buy the same pool again at your contract price. While it’s on, the extension offer doesn’t appear. See Renew data pools automatically.

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