How to Prepare for and Verify the Installation of Your Telgea eSIM
When installing a new Telgea eSIM, it’s important to follow a few preparatory steps and verify the installation to ensure everything is set up correctly. Below is a step-by-step guide to help you through the process.
Preparing for eSIM Installation
Delete Unused eSIM Profiles (Optional): While it is not mandatory, it is recommended to delete any unused eSIM profiles from your device before installing a new one. This helps avoid confusion and ensures a smoother setup process. You can manage eSIM profiles in your device’s settings under Mobile/Cellular options.
Verifying eSIM Installation
After installing your Telgea eSIM, you can confirm its successful installation by following these steps:
Check Mobile Service/Cellular Settings: - Open your device’s Settings. - Navigate to Mobile Service/Cellular settings. - Look for the active eSIM line to confirm the new eSIM is listed.
Verify ICCID in General Settings: - Go to Settings → General → About. - Scroll to the eSIM section and locate the ICCID (Integrated Circuit Card Identifier). - Confirm that the ICCID matches the one provided with your Telgea eSIM. You can find the ICCID in the app under "My eSIMs" -> "SIM details".
Verifying the ICCID matches your active eSIMs ICCID ensures the correct eSIM is in use.
Understanding App Behavior Post-Installation
Delayed Status Update in the Telgea App: - The Telgea app may not immediately reflect the eSIM installation status. This is because the app updates based on usage data. - After making calls or using mobile data on the new eSIM, the app will receive consumption data and update to show the eSIM as installed. The "Install eSIM" button will dissapear once usage is detected. For some market this happens with a delay.
By following these steps, you can ensure your Telgea eSIM is installed correctly and understand how to verify its status both on your device and in the Telgea app.