Want to keep your existing phone number when joining Telgea?
You can request a number transfer directly in the Telgea app. The process only takes a few minutes and your IT administrator will review the request before it’s submitted.
Once approved, you’ll be able to follow the transfer status directly in the app.
How it works
The transfer process consists of three simple steps:
1. Verify your phone number
Select the country where your current phone number is registered and enter the phone number you would like to transfer.
We’ll send a verification code by SMS to confirm that you own the number.
2. Provide transfer information
Depending on your country and current mobile operator, you’ll be asked to provide additional information required for the transfer. The required fields vary by country and carrier.
3. Submit your request
Once all information has been entered, submit the request.
Your organization’s IT administrator will review the request before it is sent for processing.
What happens next?
After submitting your request:
Your IT administrator reviews the request.
Once approved, the transfer is submitted.
You can follow the transfer status directly in the Telgea app.
You’ll be notified when the transfer is completed and you can install your eSIM
Need help?
If you’re unsure which transfer information to provide, contact your IT administrator or reach out to Telgea Support through the app.