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đŸ§© HR integrations

Connect your HR tool to Telgea to automatically keep your employee list up to date. Instead of manually creating employees in Telgea, the integration imports employee information directly from your HR system and keeps it synced when changes are made.

Set up an HR integration

To connect your HR system:

1. Go to Integrations in Telgea.

2. Select your HR tool.

3. Follow the instructions to authorize the connection.

The setup process varies slightly depending on your HR provider. Some HR tools require you to manually grant Telgea access to the employee fields used for syncing.

When configuring the integration, make sure the following fields are available to Telgea:

  • Full name

  • Work email

  • Employment status

Once the integration is connected, allow up to 24 hours for your employees to appear in Telgea.

How the HR integration works

Once your HR tool is connected, Telgea automatically keeps your employee list up to date. When an employee is added or their information is updated in your HR system, the changes are synced to Telgea.

Employees with an active employment status are included in the sync, helping ensure that your Telgea employee list reflects your current workforce.

Changes may take up to 24 hours to appear in Telgea.

When an employee is imported, they are added quietly in the background without receiving a notification. Once you provision a phone number for them, they’ll receive an email with the information they need to get started. This allows you to manage employee information in your HR tool while using Telgea to manage their mobile plans.

Managing phone numbers and plans

The integration takes care of keeping employee information in sync, while phone numbers and plans remain under the admin’s control.

Assigning a number

Once a new employee has been imported, an admin can provision their phone number directly in Telgea.

This gives you the flexibility to select the appropriate country and mobile plan for each employee before their service is activated.

When an employee becomes inactive

If an employee’s employment status changes to inactive in your HR tool, Telgea notifies the admin so they can review the employee’s mobile plan.

From there, the admin can decide what should happen to the plan. It remains active in the meantime, helping avoid an unintended loss of service.

What employee data does Telgea access?

The integration uses only the employee information needed to keep your Telgea employee list up to date:

  • Full name

  • Work email

  • Employment status

These are the only employee fields Telgea reads through the HR integration.

Supported HR tools

Telgea supports integrations with:

Altera Payroll, BambooHR, Breathe, Charlie, ChartHop, ClayHR, Dayforce, Deel, Factorial, Freshteam, Google Workspace, HiBob, HR Cloud, HR Partner, Humaans, Insperity Premier, IntelliHR, JumpCloud, Kallidus, Keka, Lano, Lucca, Namely, Microsoft Entra ID, Nmbrs, Officient, Okta, OneLogin, Paychex, Paycor, PayFit, Paylocity, PeopleHR, Personio, Proliant, SageHR, Sesame, Simployer, Square Payroll, TriNet, UKG Pro, UKG Pro Workforce Management, UKG Ready, Workday, and Zoho People.

Removing an employee from Telgea

You can manually remove an employee from Telgea whenever needed. Doing so also excludes that employee from future HR syncs, so they won’t be automatically added again by the integration.

If you later want to include the employee in the HR sync again, contact Telgea Support and we’ll re-enable syncing for that person.

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