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🌐 No Internet After Porting Your Number in the UK? Update Your APN Settings
🌐 No Internet After Porting Your Number in the UK? Update Your APN Settings
Updated over a week ago

If you’ve just ported your number to Telgea in the UK and are unable to connect to the internet, the issue is likely with your APN (Access Point Name) settings. Some devices don’t update these settings automatically when switching networks.

Steps to complete

  1. Ensure the device is connected to a stable Wi-Fi network.

  2. Disable any eSIMs currently installed

  3. Update APN settings per your device below

Follow these steps to find your APN settings:

πŸ“± iPhone

Follow the steps depending on your model:

  1. Settings > Mobile Service > Select the new Telgea eSIM > Mobile Data Network

  2. Settings > Mobile Data > Mobile Data Options > Mobile Data Network

πŸ“± Android (steps may vary)

  1. Go to Settings > Connections > Mobile Networks > Access Point Names.

  2. Tap + to add a new APN (or edit an existing one).

Add the correct APN settings

  • APN: gamma

  • Username: (leave empty or as applicable)

  • Password: (leave empty or as applicable)

MMS Settings

  • APN: gamma

  • Username: (leave empty or as applicable)

  • Password: (leave empty or as applicable)

  • MMS Proxy: mms.three.co.uk:8799

  • MMS Max Message Size: 307200

  • MMS UA Prof URL: (leave empty or as applicable)

🎯 Still Not Working?

  • Ensure Mobile Data is turned on.

  • Toggle Airplane Mode on and off.

  • Restart your phone if needed.

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