Just log into the Telgea portal and start your porting request. No hassles, just a streamlined process to bring your numbers over.
What You’ll Need
To ensure your port request goes through smoothly, have the following details ready:
Number in E164 Format: Example: +1 XXX XXX XXXX.
Current Carrier Details: The name of the carrier you are transferring the number from.
Porting Code (Account Number): This is the account number associated with your number at your current carrier. It is typically found on your most recent billing statement or by contacting your carrier’s customer support.
Porting Password (PIN): Many US carriers require a PIN for porting. This PIN is set by your current carrier and is often used to verify your ownership of the number. Contact your carrier if you’re unsure about your PIN or how to retrieve it.
Billing ZIP Code: The address on file with your old carrier.
You can check this document on how to acquire the information from your current carrier.
How it Works
Submit the Request in the Telgea Portal:
Head to the green plus button in the upper right corner of the Telgea portal
Select “Numbers”
Select “Transfer numbers”
Select “Multiple numbers”
Download the Excel template and fill in the details for each user in the file.
Save the .xlsx file and upload it
Submit the request
Quick Tips for Success
NOTE! Most PIN numbers expire within a week. The PIN has to be active during the transfer date. Please double check that this is the case if you are scheduling a transfer for a date further on.
Double-Check Details: Ensure all information, such as name, address, and account number, matches your current provider’s records to avoid rejections.