Porting multiple numbers in Germany requires precise information about your company and current carrier details. Telgea uses this information to create a compliant Power of Attorney (POA) to authorize the porting process with your current provider.
Information Required to Create the POA
To initiate the porting process, the following information is required:
Company Name:
The legal name of your organization as registered with your current carrier.
Found on invoices or official company documents.
Street Address and House Number:
The complete address linked to your account with the current carrier.
Ensure it matches the address on your latest invoice or carrier records.
Postcode and City:
The postal code and city associated with your account.
Verify this information on recent invoices or billing documents.
Current Carrier:
The name of the carrier managing the numbers you wish to port.
Current Contract End Date:
The expiration date of your existing contract with the current carrier.
Check your contract details or confirm with your carrier.
Recent Invoice:
A copy of your most recent invoice from your current carrier.
This document ensures all details, including account information, billing address, and numbers, match the carrier's records.
How Telgea Uses Your Information
Telgea will use the provided details and documents to:
Draft a POA Form:
Telgea will prepare a compliant Power of Attorney (POA) form based on German regulations and carrier requirements.
This form authorizes Telgea to manage the porting process on your behalf.
Share the Form for Review and Signature:
The completed POA form will be sent to the authorized signatory for review and final signature.
Additional Notes for Porting Timing in Germany
While you can request a specific porting date when submitting your number transfer in the Telgea Portal, this date is often provisional. German carriers typically review the request and may reject it due to mismatched information - such as lack of porting opt-in from the existing carrier or details that don't match their records.
If this happens, the details must be corrected and resubmitted, which resets the timeline. Once the port is accepted, the provider will issue a new confirmed date, usually 6–7 business days from acceptance, which may be later than originally requested.
If the porting opt-in has already been completed directly with your current provider, this can help reduce delays—but even in these cases, the final porting date is controlled by the existing carrier and may still shift slightly.