How charges are grouped
Invoice line items are grouped by cost center code.
Cost center codes can be assigned to teams or individual employees and help you identify which part of your organization a charge belongs to.
For example, if your Sales team uses the cost center code SALES-100, charges associated with employees using that code will be grouped together on the invoice.
Unassigned charges
Some charges may appear as unassigned charges.
This happens when a charge canāt be matched to a cost center code. For example, the employee or team associated with the charge may not have a cost center code configured.
To prevent future charges from appearing as unassigned, review your billing setup and make sure the relevant teams and employees have cost center codes assigned.
View detailed billing data
If you need to investigate a charge in more detail, you can download a CSV export containing the underlying billing data for your invoice.
To download it:
1. Open Billing in the Telgea Console.
2. Go to Billing history.
3. Find the relevant billing period.
4. Download the detailed CSV export.
The CSV provides a more detailed breakdown of your billing data and can be used to review or explain individual charges.
In summary
Invoice line items are grouped by cost center code.
Charges that canāt be matched to a cost center code appear as unassigned charges.
You can configure cost center codes in your billing setup to improve how future charges are categorized.
For a more detailed breakdown, download the CSV export from Billing history.