⚠️ Important: This flow only works for whitelisted domains. The domain linked to your Telgea business account is already whitelisted. If your business uses region-specific domains (e.g. yourcompany.se, yourcompany.co.uk), these will need to be whitelisted in advance.
How the Flow Works
Admin Shares the Porting Link
Direct your users to https://portal.telgea.com/transfer to begin their number porting request.User Enters Name and Email
The email address must match a whitelisted domain associated with your organization.
User Selects Country Code
This ensures the porting form aligns with the regulatory requirements of the number’s country of origin.User Enters Their Mobile Number
A verification code will be sent to the number to confirm ownership.User Submits Porting Details
They’ll provide:Their personal identification number or porting code (varies by country)
Their current provider
The preferred date to port the number
Admin Approval Required
Once submitted, the account admin will receive a notification to approve or cancel the transfer. This ensures visibility and control over all user-initiated requests.
Porting Continues via Standard Flow
Once approved, the request proceeds through Telgea’s individual number porting process automatically.