What You’ll Need
To ensure your port request goes through smoothly, have the following details ready:
Number in E164 Format: Example: +49 XXXX XXXXXX.
Current Carrier Details: The current carrier you wish to port from.
Porting Code (business owned numbers): In Germany the porting code for business owned numbers is the Customer Number at your current provider. Please contact your current carrier to obtain your customer number, and inform them about your intent to port and at what date you'd like the porting to take effect.
Porting Code (personal owned numbers): If the number you wish to port is a personal number, you porting code is your date of birth.
How it Works
Submit the Request in the Telgea Portal: Follow the steps on porting your number, and upload your documents.
Quick Tips for Success
Check Contract Terms: In Germany, numbers can typically only be ported after the contract period with your current provider ends. Contact your provider to confirm eligibility and avoid delays.
Double-Check Details: Ensure all information, including address and number range (if applicable), matches your current provider’s records to prevent rejections.
Additional Notes for Porting Timing in Germany
While you can request a specific porting date when submitting your number transfer in the Telgea Portal, this date is often provisional. German carriers typically review the request and may reject it due to mismatched information - such as lack of porting opt-in from the existing carrier or details that don't match their records.
If this happens, the details must be corrected and resubmitted, which resets the timeline. Once the port is accepted, the provider will issue a new confirmed date, usually 6–7 business days from acceptance, which may be later than originally requested.
If the porting opt-in has already been completed directly with your current provider, this can help reduce delays—but even in these cases, the final porting date is controlled by the existing carrier and may still shift slightly.